What can I personalise on the decoration?
Ten lines, all shown in capitals: line 4 (the large name) takes up to 25 characters and the other nine up to 15 each.
How long will it take to arrive?
Each decoration is made to order, then sent by Royal Mail Tracked 24, so please allow 2 to 5 business days in total. Orders placed after midday, or at the weekend, start from the next working day.
Can I return a personalised decoration?
Because it is personalised and made to order, it can't be returned for a change of mind. If it arrives faulty or damaged, or the personalisation isn't what you ordered, please get in touch and we'll put it right.
Is it suitable for a baby?
It is an ornament rather than a toy, so keep it on a shelf or mantelpiece out of reach of small hands.