What can I personalise on the teddy?
Up to five lines of 18 characters each, such as "Sophia May, Born 23.09.2025, 3:46pm 6lb 8oz, From Nanna & Grandpa xx". Everything is printed exactly as you type it.
Which colours can I choose?
The message is printed in blue, grey, pink or red. The bear and the white T-shirt are the same for all four.
What age is the teddy suitable for?
It is suitable for children aged 36 months and over. For a younger child, it makes a keepsake to keep on a shelf until they are older.
How long will it take to arrive?
Each teddy is made to order, then sent by Royal Mail Tracked 24, so please allow 2 to 5 business days in total. Orders placed after midday, or at the weekend, start from the next working day.
Can I return a personalised teddy?
Because it is personalised and made to order, it can't be returned for a change of mind. If it arrives faulty or damaged, or the personalisation isn't what you ordered, please get in touch and we'll put it right.