What can I personalise?
The name (up to 12 characters, as typed) and three lines of up to 30 in capitals, for example "Charlie", "Welcome to the world", "17.05.2025" and "6lbs 3oz 3:03pm". The large initial is taken from the first letter of the name.
Which frame colour should I choose?
The print is the same in all three. Black gives it a bold edge, oak colour feels warm next to wooden furniture, and white keeps a light nursery soft.
When should I order?
Allow 2 to 5 business days for it to reach you, so order at least a week before you plan to give it if you can.
How long will it take to arrive?
Each framed print is made to order, then sent by Royal Mail Tracked 24, so please allow 2 to 5 business days in total. Orders placed after midday, or at the weekend, start from the next working day.
Can I return a personalised framed print?
Because it is personalised and made to order, it can't be returned for a change of mind. If it arrives faulty or damaged, or the personalisation isn't what you ordered, please get in touch and we'll put it right.