What can I personalise on the lunch bag?
A name of up to 12 characters. The name is printed exactly as you type it, so please avoid block capitals: the lettering is hard to read in capitals, and an all-capital name may not print clearly.
What age is it suitable for?
It is recommended for ages 3 to 11.
How do I keep it clean?
The interior is white and wipe-clean, so a damp cloth is all it needs.
How long will it take to arrive?
Each lunch bag is made to order, then sent by Royal Mail Tracked 24, so please allow 2 to 5 business days in total. Orders placed after midday, or at the weekend, start from the next working day.
Can I return a personalised lunch bag?
Because it is personalised and made to order, it can't be returned for a change of mind. If it arrives faulty or damaged, or the personalisation isn't what you ordered, please get in touch and we'll put it right.