What can I personalise?
Four lines: a heading of up to 20 characters, such as "On your Christening" or "My God-daughter", the name of up to 12, and two lines of up to 20, such as "Lots of Love" and "Auntie Rose x". It appears exactly as you type it, so please use capitals and lower case as you would in a card.
Does it come with jewellery?
No, the box comes empty. The pearls in some photos are only there for styling.
When should I order?
Allow 2 to 5 business days for it to reach you, and order at least a week before the day if you can, so there is time to check it over.
How long will it take to arrive?
Each trinket box is made to order, then sent by Royal Mail Tracked 24, so please allow 2 to 5 business days in total. Orders placed after midday, or at the weekend, start from the next working day.
Can I return a personalised trinket box?
Because it is personalised and made to order, it can't be returned for a change of mind. If it arrives faulty or damaged, or the personalisation isn't what you ordered, please get in touch and we'll put it right.