What can I personalise on the box?
A name of up to 12 characters. It appears in capital letters between "Special Delivery for" and "from Santa Claus", which are part of the design.
Does it come filled?
No. The box comes empty, ready for you to fill. The treats and gifts in the photos are not included.
What will fit inside?
It measures 28 x 28 x 10.8 cm, which leaves room for small gifts such as books, DVDs, pencils, chocolate or sweets.
How long will it take to arrive?
Each box is made to order, then sent by Royal Mail Tracked 24, so please allow 2 to 5 business days in total. Orders placed after midday, or at the weekend, start from the next working day.
Can I return a personalised box?
Because it is personalised and made to order, it can't be returned for a change of mind. If it arrives faulty or damaged, or the personalisation isn't what you ordered, please get in touch and we'll put it right.