What can I personalise on the teddy bear?
A name of up to 12 characters and two lines of up to 20 (shown in capitals).
What age is it suitable for?
It is suitable for children aged 36 months and over. For a younger baby, it makes a lovely keepsake to keep on a shelf until they are old enough to play with it.
How long will it take to arrive?
Each teddy bear is made to order, then sent by Royal Mail Tracked 24, so please allow 2 to 5 business days in total. Orders placed after midday, or at the weekend, start from the next working day.
Can I return a personalised teddy bear?
Because it is personalised and made to order, it can't be returned for a change of mind. If it arrives faulty or damaged, or the personalisation isn't what you ordered, please get in touch and we'll put it right.