What can I personalise on the box?
A first line of up to 12 characters and a second line of up to 20. They print as you type them, so please avoid block capitals, which are hard to read.
Can it be for the whole family?
Yes. The first line doesn't have to be a single name, so it can read "The Smiths'" with "Christmas Eve Box" below.
Does it come filled?
No. The box comes empty, ready for you to fill. The treats and gifts in the photos are not included.
How long will it take to arrive?
Each box is made to order, then sent by Royal Mail Tracked 24, so please allow 2 to 5 business days in total. Orders placed after midday, or at the weekend, start from the next working day.
Can I return a personalised box?
Because it is personalised and made to order, it can't be returned for a change of mind. If it arrives faulty or damaged, or the personalisation isn't what you ordered, please get in touch and we'll put it right.