What can I personalise?
The name on the front, up to 12 characters, in capitals, and four lines of up to 25 characters on the back, for example "Congratulations", "on your 1st Holy", "Communion" and "Love Aunty June x".
What is the difference between the two designs?
Only the picture: the boy design has a blue church and a boy in a pale suit, and the girl design has a pink church and a girl in a white dress. The wording and the personalisation are the same.
When should I order for the day?
Allow 2 to 5 business days for it to reach you, and order at least a week before the First Holy Communion if you can, so there is time to check it over before the day.
How long will it take to arrive?
Each mug is made to order, then sent by Royal Mail Tracked 24, so please allow 2 to 5 business days in total. Orders placed after midday, or at the weekend, start from the next working day.
Can I return a personalised mug?
Because it is personalised and made to order, it can't be returned for a change of mind. If it arrives faulty or damaged, or the personalisation isn't what you ordered, please get in touch and we'll put it right.