What can I personalise on the teddy?
Six lines: two of up to 15 characters at the top (such as "To Thomas" and "Hope You Have A"), a script word of up to 12 ("Happy"), a line of up to 12 ("Birthday"), and two of up to 20 at the bottom ("Love From" and "Nan & Grandad"). All lines except the script word appear in capitals.
What is the difference between pink and blue?
The pink version has the script word in pink with little flowers, leaves and butterflies. The blue version has it in blue with little blue and grey stars.
What age is the teddy suitable for?
It is suitable for children aged 36 months and over. For a younger child, it makes a keepsake to keep on a shelf until they are older.
How long will it take to arrive?
Each teddy is made to order, then sent by Royal Mail Tracked 24, so please allow 2 to 5 business days in total. Orders placed after midday, or at the weekend, start from the next working day.
Can I return a personalised teddy?
Because it is personalised and made to order, it can't be returned for a change of mind. If it arrives faulty or damaged, or the personalisation isn't what you ordered, please get in touch and we'll put it right.