What can I personalise on the teddy?
Two lines of up to 12 characters, printed in capitals: who they are the little star of, such as "Gran's", and their name. Please type the 's yourself, as it isn't added automatically.
What age is the teddy suitable for?
It is suitable for children aged 36 months and over. For a younger child, it makes a keepsake to keep on a shelf until they are older.
How long will it take to arrive?
Each teddy is made to order, then sent by Royal Mail Tracked 24, so please allow 2 to 5 business days in total. Orders placed after midday, or at the weekend, start from the next working day.
Can I return a personalised teddy?
Because it is personalised and made to order, it can't be returned for a change of mind. If it arrives faulty or damaged, or the personalisation isn't what you ordered, please get in touch and we'll put it right.