What can I personalise on the frame?
Two lines of up to 30 characters below the photo, such as "Rosie May Brown" and "2026". "My First Christmas" is part of the design. Please don't type in capitals, as the font is hard to read in capitals.
What size photo does it take?
A 6x4 photograph, in landscape.
How long will it take to arrive?
Each frame is made to order, then sent by Royal Mail Tracked 24, so please allow 2 to 5 business days in total. Orders placed after midday, or at the weekend, start from the next working day.
Can I return a personalised frame?
Because it is personalised and made to order, it can't be returned for a change of mind. If it arrives faulty or damaged, or the personalisation isn't what you ordered, please get in touch and we'll put it right.