What can I personalise?
A script line of up to 30 characters, such as "The Taylor Family" or the baby's name, and two lines of up to 40 in capitals, such as "Mummy Jessica, Daddy Thomas" and "& Baby Henry", or "Welcome to the World" and the birth details.
Is a photo included?
No. It is a print of the three polar bears with your words underneath; it doesn't hold a photo.
When should I order?
Allow 2 to 5 business days for it to reach you, and order at least a week before you give it if you can, so there is time to check it over.
How long will it take to arrive?
Each print is made to order, then sent by Royal Mail Tracked 24, so please allow 2 to 5 business days in total. Orders placed after midday, or at the weekend, start from the next working day.
Can I return a personalised print?
Because it is personalised and made to order, it can't be returned for a change of mind. If it arrives faulty or damaged, or the personalisation isn't what you ordered, please get in touch and we'll put it right.